S W A P Z Y P R I V A T E L I M I T E D
Swapzy Overview
Swapzy is a technology-driven mobile marketplace designed to make second-hand buying and selling in India safe, simple, and trustworthy. Built to solve the common problems of fraud, payment risk, and lack of transparency in traditional resale platforms, Swapzy introduces a secure and structured ecosystem for pre-owned product transactions.
Fair Returns & Transparent Dispute Resolution
Swapzy supports clear return policies and structured dispute resolution mechanisms, creating a balanced and reliable experience for both buyers and sellers. The platform is built on fairness, accountability, and customer satisfaction.
Driving Sustainability & Employment
Positioned at the intersection of e-commerce and sustainability, Swapzy promotes:
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Product reuse and circular economy practices
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Affordable access to quality pre-owned goods
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Employment opportunities in logistics and operations
Secure Escrow-Based Payments
At the core of Swapzy’s innovation is its escrow-secured payment system. Buyers’ payments are safely held and released to sellers only after delivery is confirmed and product quality is verified. This ensures financial protection for both parties and eliminates the risk of scams or payment disputes.
Courier-Witnessed Open-Box Delivery
To further strengthen trust, Swapzy enables courier-witnessed open-box delivery, allowing buyers to inspect products at the time of delivery. This reduces misunderstandings, builds confidence, and ensures complete transparency in every transaction.
Mission & Vision
Why Choose Swapzy?
Bank-Backed Escrow Protection 🔒
With Swapzy Vault, buyer payments are held securely and released only after delivery confirmation. No prepaid fraud. No fake sellers. No lost money.
Aadhaar-Verified Users 🆔
Every buyer and seller undergoes identity verification, ensuring traceability, accountability, and safer transactions.
Delivery-Verified Settlement 📦
Courier integration ensures payments are triggered only after successful delivery — reducing disputes and building confidence.
Balanced Protection for Buyers & Sellers ⚖️
We protect buyers from scams and sellers from false claims through structured dispute resolution and rule-based payment release.
Higher Trust = Higher Sales 📈
Built for India’s Real Market 🚀
Secure payments increase buyer confidence, improve conversion rates, and reduce dependency on risky cash-on-delivery models.
From Instagram sellers to second-hand resellers and small businesses, Swapzy works where most fraud happens — outside traditional marketplaces.
